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Clients are core to us and we take the belief that consulting is a relationship
based on mutual trust and professionalism that is established upfront and grown
over time.
It is essential to win our clients as strategic partners.
Engagement, buy-in and commitment of the top management are the necessary basis
for driving improvements in any organization.
To create a lasting Win-Win
relationship, we ask our clients for the following commitments:
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Allocate the requisite time – every project is a joint effort by AC
and the management team. We ask for management’s time to give valuable input,
attend important meetings and decide on critical crossroads.
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Be frank and tell it as it is – we have worked with many
organizations, each with their own idiosyncrasies and culture. Hence, we would
prefer if management teams gave their candid views of the situation and their
expectations of the consulting assignments. This helps AC to set realistic goals
and outcomes.
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Establish a Steering Committee and Project Team – the former sets the
directions and takes accountability for the consulting outcomes, the latter
executes the decisions and establishes potential solutions for key issues. Our
consulting approach requires an active hands-on approach from AC and the
client.
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Be ready to communicate – there is never enough communication to the
organization’s staff on the consulting assignment’s objectives, process, and
achievements. Our experience tells us that we unwittingly enhance resistance to
change and confusion in organizations when we fail to consistently and
creatively communicate our intentions.
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Document religiously –
we work with all clients to ensure effective and holistic documentation
of the consulting assignment – not just the final report on
achievements. Such documentations provides valuable knowledge to our
clients on how we have learned as an organization, future challenges
and key lessons on what went right and what could be improved.
Our Clients are
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Globally active and recognized MNC’s
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Strategic and emerging SMEs in local markets
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Joint-Stock Companies (JSCs)
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Government-linked InstitutionsFortune 500 MNC’s
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Clients